The NEW Avaya 5420, still has all the same features and benefits, just with a new part number (new part number 700381627). (previous part number 700339823).
The Avaya 5420 Digital Telephone sports an array of convenient features, while supporting expansion capabilities and effective integration with current infrastructure investments. This telephone provides a large-scale display for easy viewing and call control with 24 call appearance/feature buttons. Administration and ongoing maintenance is simplified as the switch automatically performs key/button labeling. This eliminates the time-consuming and laborious task of using paper labels to denote phone features, and reduces costs when moving phones among users or offices. Online access to electronic downloads gives near-instant access for key product upgrades and feature enhancements as they occur. Additional features such as call logging and a speed-dial directory help enhance overall productivity by giving providing users with the tools needed for more effective call tracking and faster outbound calling capabilities.
Key Features
Avaya 5410/5420 - Global Interface All hard feature buttons are labeled automatically with both global-ready icons and English names for enhanced usability. Users can also choose from eight different languages to display local application information, including: English, German, French, Spanish, Italian, Dutch, Portuguese, and Japanese.
Avaya 5420 - Call Center Mode The standard display settings can be changed from eight to 12 call appearance/feature button labels. In this mode, the bottom line of the screen display, which is used for softkey labels in standard mode, can contain four more call appearance/feature buttons with shortened labels.
Avaya 5410/5420- Investment Protection with Downloadable Upgrades. The Avaya 5410 and 5420 Digital Telephones offers a common platform suitable for both general business and call center needs. Downloadable firmware (flashware), provides quick, reliable upgrades for future enhancements.
Easy Moves, Adds and Changes System managers can perform maintenance, moves, and changes with ease because the 5400 series part IDs and serial numbers are electronically stored.
Avaya 5420 - Flexible Options Enterprises can extend basic 5420 capabilities with the 1XU (EU24), an expansion module with 24 call appearance/feature buttons. Further expansion is possible by using the 20A Module Adapter base, the 200A Tip/Ring Analog Interface Module, and the 201A Recorder Interface Module.
Avaya 5410 and 5420 - Easy to Read Screen The Avaya 5410 Digital Telephone features a large display screen with a 5-line x 29-character Liquid Crystal Display (LCD); the 5420 display is a 7 x 29 LCD. Both units are fully adjustable for optimum viewing from many angles.
No Paper Button Labels All buttons on the display are labeled.
Avaya 5410/5420 - Easy Button Access The 5410/5420 telephones are designed with 12/24 system call appearance/feature buttons. They include four local softkey feature buttons, Exit, Previous, and Next buttons for display navigation, a Message button for expedited access to voicemail, and several fixed feature buttons along with a highly visible Message Waiting Indicator for effective message notification.
Avaya 5410/5420 - Call Log Provides automated call tracking with a 48-entry (5410) or 100-entry (5420)call log that records incoming answered, incoming unanswered, and outgoing calls. The call log can also be used to populate the Speed Dial Directory.
Avaya 5410/5420 Speed Dial Directory In addition to the system directory, the Avaya 5410 and 5420 Digital Telephones provide access to a speed-dial directory with the capacity to store up to 48 (5410) or 104 (5420) speed-dial numbers for quick access to the numbers most used.
